Got a Wrong e-Challan for a Traffic Violation You Didn’t Commit? Here’s How to Dispute & Cancel It Fast in India

An increasing number of vehicle owners across India are reporting wrongfully issued traffic challans, sparking frustration and concern. Many citizens have received fines for violations they never committed, often due to technical errors, number plate misidentification, or clerical mistakes in automated enforcement systems.

If you’ve been wrongly penalized, don’t panic—there are legal ways to dispute and cancel the incorrect challan. Here’s a step-by-step guide to resolving the issue efficiently.

How to Cancel a Wrong Traffic Challan in India

1. Dispute Online via the eChallan Portal

The fastest way to challenge a wrongful challan is through the government’s official eChallan portal.

• Visit the website and click ‘Dispute’ or ‘Complaint’.
• Enter your challan number, vehicle number, and registered mobile number.
• Upload supporting evidence (photos of your vehicle, GPS logs, CCTV footage, or dashcam recordings).
• Submit the complaint—the traffic department will review it and cancel the challan if your claim is valid.

2. File an Offline Complaint at the Traffic Police Station

If you prefer an in-person approach:

• Visit the nearest traffic police station.
• Submit a written complaint along with:
  • A copy of the challan
  • Vehicle registration (RC) details
  • Valid ID proof (Aadhaar, Driving License, etc.)
• Many cities also offer helpline numbers (e.g., Delhi Traffic Police: 1095 / 011-2584-4444) and email support ([email protected]). Use your city’s police’s details.

3. Approach the Traffic Court for Legal Resolution

If the above methods fail:

• File a formal dispute in the concerned traffic court.
• Present evidence (challan copy, vehicle documents, timestamped photos, GPS data).
• Attend the hearing—if the judge rules in your favor, the challan will be dismissed.

4. Seek Resolution Through Lok Adalat

For a quicker, lawyer-free solution:

• Check your state’s Lok Adalat schedule by searching on Google.
• Attend with your documents and proof.
• The officer can cancel or reduce the fine if convinced of the error.

Preventive Measures & Key Tips

• Keep vehicle documents updated (RC, insurance, PUC).
• Save dashcam footage or GPS logs as proof in case of disputes.
• Verify challan details before payment—errors are common.

Rise in Wrong Challans Sparks Calls for Better Verification

As digital traffic enforcement expands, legal experts urge authorities to improve accuracy in automated systems. Meanwhile, citizens must stay informed about their rights to dispute wrongful fines.

Have you received an incorrect challan? Follow these steps to resolve it legally and avoid unnecessary penalties.