RailOne App: The Ultimate Guide to Indian Railways’ New Super App, 6% Savings and UTS Migration Before March 1
Navigating the Indian Railways network has officially become simpler. As of January 2026, the RailOne App has emerged as the definitive digital companion for millions of passengers. Developed by the Centre for Railway Information Systems (CRIS), this “Super App” isn’t just another update; it is a total overhaul of the railway passenger experience, merging reserved, unreserved, and essential travel services into one powerful platform.
What is the RailOne App? The “One App, One Nation” Vision
For years, railway passengers had to juggle multiple applications: IRCTC Rail Connect for reservations, UTS for local tickets, and NTES for tracking. RailOne eliminates this “app fatigue.” It is a unified, high-performance platform designed to handle over 1.5 lakh bookings per minute, ensuring that even during the high-pressure Tatkal hours, the system remains stable and responsive.
By consolidating services, Indian Railways is streamlining its digital infrastructure, allowing users to plan journeys, book tickets, track trains, and order food without ever leaving the interface.
Key Benefits of Using the RailOne App
The RailOne app is built on a modern backend that prioritizes speed and security. Here are the standout benefits that make it superior to its predecessors:
1. Single Sign-On (SSO) and Secure Login
Users no longer need separate accounts for different services. RailOne supports Single Sign-On (SSO), allowing you to log in using your existing IRCTC or UTS credentials. For enhanced security and convenience, the app features:
- Biometric Authentication: Login via fingerprint or Face ID.
- mPIN Access: A secure 6-digit pin for quick access without passwords.
2. 3% Direct Discount and 6% Total Savings
In a significant move to promote digital ticketing, the Ministry of Railways announced a 3% upfront discount on all unreserved tickets booked via RailOne using any digital payment mode (UPI, Credit/Debit cards).
- Validity: This offer is active from January 14, 2026, to July 14, 2026.
- The R-Wallet Bonus: If you pay using the integrated R-Wallet, you still get the existing 3% cashback on recharges. When combined with the new 3% discount, regular commuters can save a total of 6% on every journey.
3. Comprehensive Journey Management
From the moment you plan your trip to the moment you reach your destination, RailOne covers every step:
- Unified Booking: Book Reserved (Sleeper/AC), Unreserved (General), and Platform tickets in one place.
- Live Tracking (NTES): Get real-time updates on train locations, delays, and platform numbers.
- Coach Position Finder: No more running on the platform; the app shows exactly where your coach will stop.
The Big Shift: UTS App Discontinuation on March 1, 2026
If you are a regular user of the UTS Mobile app, take note: The UTS app will be permanently discontinued on March 1, 2026. The Railway Board has already begun the transition by removing the ‘season ticket’ option from the old UTS app. RailOne will now be the exclusive authorized platform for booking unreserved and monthly season tickets. Passengers are urged to migrate their accounts to RailOne immediately to avoid last-minute technical hurdles and to ensure their R-Wallet balances are transferred seamlessly.
Advanced Features: Beyond Just Ticketing
RailOne is designed to be a lifestyle app for the traveler. It integrates several secondary but crucial services:
- Rail Madad: Directly file complaints or request medical and security assistance.
- e-Catering: Order fresh meals from verified vendors directly to your seat.
- Porter & Taxi Booking: Book station services like coolies or last-mile transport at major junctions.
- Multilingual Interface: To ensure inclusivity, the app is available in several Indian languages beyond Hindi and English.
How to Set Up Your RailOne Account
- Download: Get the RailOne app from the Google Play Store or Apple App Store.
- Register/Login: Use your mobile number to register or log in with existing IRCTC/UTS credentials via SSO.
- Aadhaar Verification: Linking your Aadhaar is now mandatory for certain high-demand bookings (like opening-day ARP) and provides higher booking limits.
- Enable Biometrics: Go to ‘Settings’ to enable fingerprint or face recognition for faster future logins.
Frequently Asked Questions (FAQs)
Is the RailOne app official?
Yes, RailOne is the official “Super App” of Indian Railways, developed and managed by CRIS (Centre for Railway Information Systems).
Will my UTS wallet balance transfer to RailOne?
Yes. When you log into RailOne using the same mobile number registered with the UTS app, your R-Wallet balance and profile data will be automatically imported.
Can I book Tatkal tickets on RailOne?
Yes, RailOne supports reserved ticket booking, including Tatkal. However, please note that from July 2025, Tatkal bookings require a verified Aadhaar or DigiLocker-linked account.
Does the 3% discount apply to AC tickets?
No, the 3% discount announced in January 2026 applies specifically to unreserved (general) and platform tickets to encourage digital adoption among daily commuters.
What happens to the IRCTC Rail Connect app?
While IRCTC Rail Connect remains functional for now, RailOne is positioned as the primary interface for all future upgrades and integrated services. Most users are finding RailOne’s “All-in-One” approach more convenient.
