Pune: As Ridership Soars, Pune Metro Appoints Security Guards at Stations and in Trains to Enhance Safety
In a significant move to bolster passenger safety, the Pune Metro has officially appointed and deployed dedicated security guards across its trains and stations. This initiative mandates regular patrolling by Pune Metro security guards to prevent any misconduct and ensure a secure environment for the city’s commuters. This decision comes at a crucial time as the metro system celebrates a monumental achievement: transporting over 100 million passengers, underscoring the growing need for robust security measures.
A Proactive Step for a Growing Metro Network
The deployment of security personnel is a direct response to the Pune Metro’s rapidly expanding ridership. With the network’s phased launches, daily passenger numbers have seen a dramatic surge, growing from an initial 20,000-30,000 in March 2022 to a current estimated 1,60,000-2,00,000 daily passengers. This exponential growth makes the presence of a dedicated security force not just beneficial, but essential. The primary role of these appointed guards is to maintain a visible and vigilant presence, deterring potential issues before they arise.
Key Responsibilities of the Appointed Security Guards
The regular patrolling by Pune Metro security guards is designed to be comprehensive, covering both stationary and moving parts of the system. Their core responsibilities include:
- Visible Presence on Trains and Platforms: Guards are actively moving through compartments and along platforms, ensuring coverage across the entire network.
- Preventing Misconduct: By being a constant observant presence, they act as a powerful deterrent against unruly behavior, harassment, and other violations.
- Ensuring Rule Compliance: They help enforce metro rules and regulations, contributing to the overall order and smooth functioning of the service.
- Prompt Response: Their on-ground positioning allows for immediate response to any incidents, providing assistance to passengers and coordinating with central control if needed.
पुणे मेट्रोतील प्रवाशांचा प्रवास सुरक्षित व सुखकर व्हावा यासाठी मेट्रोत सुरक्षारक्षकांची गस्त सुरू करण्यात आली आहे. यामुळे कोणतेही गैरप्रकार होणार नाहीत व नियमांचे पालन होईल.
— Pune Metro Rail (@metrorailpune) October 12, 2025
To ensure that passengers have a safe and comfortable journey on the Pune Metro, security guards have… pic.twitter.com/xBxopw9MWv
Building Trust for 100 Million Riders and Beyond
The appointment of these guards is a clear signal from MahaMetro that passenger safety is inextricably linked to the service’s success. As the Managing Director of MahaMetro expressed, the Pune Metro has become “the people’s metro,” and this trust is taken seriously. The strategic decision to have regular patrolling by Pune Metro security guards directly addresses the security concerns of a diverse ridership, which includes students, professionals, and families. This proactive measure strengthens the metro’s promise of offering not just a fast and eco-friendly commute, but a reliably safe one, paving the way for continued public confidence and future growth.
